BT Global Challenge Web Site Help

There are elements contained within the BT Global Challenge web site for which some people may require assistance. If this section doesn't answer your question, check your software's documentation or call your service provider. If you use BT Internet, America Online, Prodigy, or Compuserve, their help areas will address most technical issues you'll encounter.

Adjusting the Size of Your Browser Window

To get the most out of BT Global Challenge's web pages, adjust the size of your browser window. Point your cursor at the bottom right corner of the open browser window, and when it turns into an arrow, click and drag the window as wide as you choose.

About Navigation

At the bottom of every page in the BT Global Challenge, we've provided icons that allow you to activate useful tools that will serve you throughout this web site. The index icon will take you to a page that lists the entire site's contents. If you click on the home icon, you can return to the first page of the site from wherever you may be. Back and next will bring you to and from the ten BT Global Challenge web site's main section front pages. Feedback allows us to find out a little bit about who is visiting the web site, and search allows you to use key words to find exactly what you are looking for in one easy process.

Java

The Seafarer's Crossword uses Sun's Java programming language for real-time interaction. These Java applets were developed using the beta API supported by Netscape's browser on the following platforms: Windows 95, Windows NT, HP-UX, SGI IRIX, and SunOS 4.1.3 and 4.1.4 and Sun Solaris 2.3/2.4. Java support is coming for the Macintosh. If you are using a browser that doesn't support Java, you won't be able to view the Java applications.

VBScript

The Interactive Yacht Diagram uses the VBScript language which is only available in Microsoft Internet Explorer.

If you have a problem with the diagram being reloaded when the yacht is clicked - thus clearing the text - follow the steps below :

1. From the View menu, choose Options.
2. Click on the Advanced tab.
3. In the section marked Temporary Internet Files, click on the button marked Settings.
4. Ensure that the Check for newer versions of stored pages is set to Every time you start Internet Explorer.
5. Click on OK.
6. Click on OK to exit the Options dialog.

VRML

To view the VRML files your browser must support VRML. You may need to install a plugin to achieve this. Plugins can be downloaded from a number of sources on the web. For example, The VRML Repository has links to sites from where plugins may be downloaded.

Viewing VRML is a processor intensive task. To view VRML files, we recommend a minimum spec of a Pentium PC (or equivalent) with 16M of memory. We also recommend using a monitor set to 16bit/High Colour mode or better.

WINDOWS

Windows Help

Should you require help with Windows, read on. We've tried to narrow the possible problems down to the issues listed below. If we haven't addressed your problem, check your software's documentation or call your service provider. Changing your Netscape home page

To load our main menu as your home page (the first page you see when you log on):
1. From the Options menu, choose General Preferences and select the Appearance tab.
2. Under Startup, select the button for Home Page Location.
3. Type http://www.btchallenge.com in the dialogue box.
4. Select OK, and under the Options menu choose Save Options.

Changing your Microsoft Internet Explorer home page

1. Type http://www.btchallenge.com in your address box.
2. From the View menu, choose Options.
3. Click on the Start & Search tab.
4. Select Start Page form the drop-down box.
5. Click on Use Current.
6. Click on Apply.
7. Click on OK.

Viewing Movies

To play movies that are available on The BT Global Challenge web site, you need to have a helper application. BT's movies
are available in mov format. Mov files are recognized by QuickTime.

QuickTime VR

To view quicktime VR you need the latest version of Quicktime for Windows and Apple's VR Player.

QuickTime VR is an addition to the QuickTime movie viewer, and must be installed as a helper application. The viewer allows you
to see "virtual reality" views of the image. To use the viewer, click on the image in the viewer screen and drag in any direction.
You should see a panoramic view of the area. If you want to zoom in, hold down the shift key. To zoom out, hold down the
control key.

If you're using another browser, such as NCSA's Mosaic, or Netcruiser, you may need to look at your browser's Help
area to find answers to your questions.

MAC

Macintosh Help

Need help with your Mac? We've tried to narrow the possible problems down to the issues listed below. If we haven't
addressed your problem, check your software's documentation - or call your service provider.

Changing your Netscape home page

To load our main menu as your home page (the first page you see when you log on):
1. From the Options menu, choose General Preferences and select the Appearance tab.
2. Under Startup, select the button for Home Page Location.
3. Type http://www.btchallenge.com in the dialogue box.
4. Select OK, and under the Options menu choose Save Options.

Changing your Microsoft Internet Explorer home page

1. Type http://www.btchallenge.com in your address box.
2. From the View menu, choose Options.
3. Click on the Start & Search tab.
4. Select Start Page form the drop-down box.
5. Click on Use Current.
6. Click on Apply.
7. Click on OK.

Viewing Movies

To play movies that are available on the site, you'll need to have a helper application. BT Global Challenge's movies are in a format recognized by QuickTime. You must be running system 7.1 (or
greater) and have the QuickTime v2.0 (or greater) extension in your system folder. Power Mac users should have a QuickTime PowerPlug extension. If these extensions don't appear, make sure they in your Extensions folder. If you have trouble finding the extensions, you should re-install QuickTime.

QuickTime VR

To view quicktime VR you need the latest version of Quicktime for Windows and Apple's VR Player.

QuickTime VR is an addition to the QuickTime movie viewer
(version 2.0 or greater), and must be installed as a helper
application. The viewer allows you to see "virtual reality" views of the image. To use the viewer, click on the image in the
viewer screen and drag in any direction. You should see a panoramic view of the area. If you want to zoom in, hold down
the option key. To zoom out, hold down the control key.

UNIX

Need help with UNIX? We've tried to narrow the possible problems down to the issues listed below. If we haven't addressed
your problem, check your software's documentation or call your service provider.

Changing your Netscape home page

To load our main menu as your home page (the first page you see when you log on):
1. From the Options menu, choose General Preferences and select the Appearance tab.
2. Under Startup, select the button for Home Page Location.
3. Type http://www.btchallenge.com in the dialogue box.
4. Select OK, and under the Options menu choose Save Options.

Changing your Microsoft Internet Explorer home page

1. Type http://www.btchallenge.com in your address box.
2. From the View menu, choose Options.
3. Click on the Start & Search tab.
4. Select Start Page form the drop-down box.
5. Click on Use Current.
6. Click on Apply.
7. Click on OK.

Viewing Movies

To play the movies that are available on the site, you need to have a helper application. The viewer we recommend is called XAnim. This UNIX viewer works with many different formats. At present,
support for the compression schemes we use (i.e., Cinepak and Indeo) is only available for a handful of machines. You can find a list of the machines XAnim supports by visiting the company's web site (just click on the link, above).

Mpegplay allows you to play mpg video files on UNIX machines. It can also be set up as a helper application.

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